Phew, it’s all good now! Everything is working smoothly once again. If anything still seems not working properly, please clear your browser cache and cookies for the Veriff page and try again. For anything else, please contact us.
Sorry for the inconvenience!
Posted Sep 01, 2024 - 11:18 EEST
Identified
We’ve discovered the cause of the problem - now we’re working hard to get the fix deployed to live as soon as possible! Sorry for the inconvenience!
Posted Sep 01, 2024 - 10:13 EEST
Update
We are continuing to investigate this issue.
Posted Sep 01, 2024 - 09:51 EEST
Investigating
Hmm. Some verification decisions might receive delayed responses. We are checking it out and will update you shortly.
Sorry for the inconvenience!
Posted Sep 01, 2024 - 09:44 EEST
This incident affected: SaaS (Verification Decisions), Enterprise Europe (Verification Decisions), and Enterprise USA (Verification Decisions).