Resolved -
This incident has been resolved. We appreciate your patience.
May 27, 23:47 EEST
Update -
We are continuing to monitor for any further issues.
May 27, 22:58 EEST
Update -
A fix has been applied however we are working on a resolution for the previously affected verifications before we match the real-time performance.
May 27, 18:47 EEST
Monitoring -
A fix has been implemented and we are monitoring the results.
May 27, 18:43 EEST
Update -
We are continuing to work on the fix.
May 27, 17:01 EEST
Update -
We’re working hard to get the fix deployed to live as soon as possible. We regret the inconvenience.
May 27, 16:17 EEST
Update -
We are still working on the fix. We appreciate your patience.
May 27, 15:35 EEST
Identified -
The issue has been identified and a fix is being implemented.
May 27, 14:58 EEST
Investigating -
Something seems to be up with the verification engine which is causing longer decision time than usual.
We are checking it out and will update you shortly.
We apologize for any inconvenience this may have caused you.
May 27, 14:42 EEST