Veriff
All Systems Operational
Enterprise Europe Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Veriff Station Operational
90 days ago
100.0 % uptime
Today
End User Flow Operational
90 days ago
99.99 % uptime
Today
Verification Decisions Operational
90 days ago
100.0 % uptime
Today
Reporting ? Operational
90 days ago
100.0 % uptime
Today
Enterprise USA Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Veriff Station Operational
90 days ago
100.0 % uptime
Today
End User Flow Operational
90 days ago
99.99 % uptime
Today
Verification Decisions Operational
90 days ago
100.0 % uptime
Today
Reporting ? Operational
90 days ago
100.0 % uptime
Today
SaaS Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Veriff Station Operational
90 days ago
100.0 % uptime
Today
End User Flow Operational
90 days ago
99.99 % uptime
Today
Verification Decisions Operational
90 days ago
100.0 % uptime
Today
Reporting ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 13, 2024

No incidents reported today.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024
Resolved - Phew, it’s all good now! Everything is working smoothly once again. If anything still seems not working properly, please clear your browser cache and cookies for the Veriff page and try again. For anything else, please contact us.

Sorry for the inconvenience!

Apr 9, 00:37 EEST
Update - The issue with our decision engine was fixed at 18:00 UTC but many sessions went to manual review and we are working on the backlog.
Apr 8, 23:07 EEST
Monitoring - Ta-da! The fix is out! We’ve deployed a fix, but to be safe we’re keeping an eye on everything.
Apr 8, 21:06 EEST
Identified - We’ve discovered the cause of the problem - now we’re working hard to get the fix deployed to live as soon as possible! Sorry for the inconvenience!
Apr 8, 21:05 EEST
Investigating - Hmm. Something seems to be up with our decision engine.
We are checking it out and will update you shortly.

Sorry for the inconvenience!

Apr 8, 20:36 EEST
Apr 8, 2024
Resolved - Phew, it’s all good now! Everything is working smoothly once again. If anything still seems not working properly, please clear your browser cache and cookies for the Veriff page and try again. For anything else, please contact us.

Sorry for the inconvenience!

Apr 8, 13:36 EEST
Monitoring - Ta-da! The fix is out! We’ve deployed a fix, but to be safe we’re keeping an eye on everything.
Apr 8, 13:34 EEST
Identified - We’ve discovered the cause of the problem - now we’re working hard to get the fix deployed to live as soon as possible! Sorry for the inconvenience!
Apr 8, 13:33 EEST
Investigating - Hmm. Something seems to be up with mobile-handover when scanning the QR code.
We are checking it out and will update you shortly.

Sorry for the inconvenience!

Apr 8, 13:32 EEST
Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024

No incidents reported.

Apr 3, 2024

No incidents reported.

Apr 2, 2024

No incidents reported.

Apr 1, 2024
Completed - The scheduled maintenance has been completed.
Apr 1, 14:00 EEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 13:00 EEST
Scheduled - Hi there!

We would like to inform you about upcoming changes regarding the IP address range we use to distribute Webhooks in our SaaS cluster. The new range will be 3.251.215.160/27

There is no action required if you are not whitelisting IPs for Webhooks.

If you are whitelisting IP Addresses for Webhooks, we request you to include an additional IP range to your configuration.

New IP range to be added
3.251.215.160/27

IMPORTANT: Please do not remove the existing IPs but only add the new range to the whitelist.
The change will be implemented gradually starting from 01.04.2024 10:00 UTC and will be applied to all customers in SaaS cluster by 05.04.2024 10:00 UTC

If you have any questions, please contact us via support

Mar 27, 12:15 EET
Mar 31, 2024

No incidents reported.

Mar 30, 2024

No incidents reported.