Our service is experiencing issues

Incident Report for Veriff

Resolved

This incident has been resolved.

Posted Oct 12, 2023 - 21:55 EEST

Update

We are continuing to monitor for any further issues.

Posted Oct 12, 2023 - 20:50 EEST

Update

We are continuing to monitor for any further issues.

Posted Oct 12, 2023 - 19:43 EEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 12, 2023 - 19:15 EEST

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 12, 2023 - 19:03 EEST

Update

We are continuing to investigate this issue.

Posted Oct 12, 2023 - 18:59 EEST

Investigating

Hmm. Something seems to be up with verification decisions.
We are checking it out and will update you shortly.

Sorry for the inconvenience!

Posted Oct 12, 2023 - 18:38 EEST

This incident affected: SaaS (Verification Decisions), Enterprise Europe (Verification Decisions), and Enterprise USA (Verification Decisions).