Our service is experiencing issues

Incident Report for Veriff

Resolved

This incident has been resolved.

Posted Jan 21, 2026 - 17:37 EET

A fix has been implemented and we are monitoring the results.

Posted Jan 21, 2026 - 17:37 EET

The issue has been identified and a fix is being implemented.

Posted Jan 21, 2026 - 17:37 EET

We’ve discovered the cause of the problem - now we’re working hard to get the fix deployed to live as soon as possible! Sorry for the inconvenience!

Posted Jan 21, 2026 - 16:04 EET

This incident affected: Enterprise USA (Verification Decisions).