Our service is experiencing issues

Incident Report for Veriff

Resolved

This incident has been resolved.

Posted Jan 16, 2026 - 23:08 EET

A fix has been implemented and we are monitoring the results.

Posted Jan 16, 2026 - 23:03 EET

We are continuing to investigate this issue.

Posted Jan 16, 2026 - 22:57 EET

We are currently investigating an issue causing longer automatic verification times.

Posted Jan 16, 2026 - 22:39 EET

This incident affected: SaaS (Verification Decisions) and Enterprise Europe (Verification Decisions).