A fix has been implemented and we are monitoring the results.
Posted Sep 01, 2026 - 00:55 EEST
Update
We are investigating degraded performance affecting Verification Decisions for a small subset of verifications in the US region.
Our team has identified the contributing issue and redirected new traffic to a healthy environment. A limited number of in-progress verifications in the US region may experience delayed decisions. We will provide an update shortly.
Posted Sep 01, 2026 - 00:18 EEST
Identified
We are currently investigating potential degraded performance with Verification Decisions.
Our team is working on identifying root cause of the issue that is contributing to delayed decisions and will provide an update shortly.
Posted Aug 31, 2026 - 23:46 EEST
This incident affected: Enterprise Europe (Verification Decisions), Enterprise USA (Verification Decisions), and SaaS (Verification Decisions).