Our webhooks service is experiencing issues
Incident Report for Veriff
This incident has been resolved.
Posted Dec 16, 2022 - 19:40 EET
A fix has been implemented and we are monitoring the results.
Posted Dec 16, 2022 - 18:53 EET
Issue affects only the webhooks which were not delivered at the first sending attempt.

We are working on a fix.

Thanks for your patience and sorry for the inconvenience.
Posted Dec 16, 2022 - 17:28 EET
Something seems to be up with our webhook resender service that is causing some of the decision and event webhooks to have a particular header missing.
We are checking it out and will update you shortly.

Sorry for the inconvenience!
Posted Dec 16, 2022 - 16:23 EET
This incident affected: Enterprise Europe (Webhooks), Enterprise USA (Webhooks), and SaaS (Webhooks).