Ta-da! The fix is out! We’ve deployed a fix, but to be safe we’re keeping an eye on everything.
Posted 2 years ago. Jul 19, 2023 - 14:57 EEST
Update
Issue is impacting manual verifications and those are expected to get longer decision times.
Sorry for the inconvenience! We will keep you updated.
Posted 2 years ago. Jul 19, 2023 - 14:33 EEST
Investigating
Hmm. Something seems to be up with our decision engine which can cause slightly longer decision times. We are checking it out and will update you shortly.
Sorry for the inconvenience!
Posted 2 years ago. Jul 19, 2023 - 14:24 EEST
This incident affected: SaaS (Verification Decisions) and Enterprise Europe (Verification Decisions).