Phew, it’s all good now! Everything is working smoothly once again. If anything still seems not working properly, please clear your browser cache and cookies for the Veriff page and try again. For anything else, please contact us.
Sorry for the inconvenience!
Posted Sep 02, 2024 - 23:18 EEST
Monitoring
Ta-da! The fix is out! We’ve deployed a fix, but to be safe we’re keeping an eye on everything.
Posted Sep 02, 2024 - 23:07 EEST
Investigating
Hmm. Some verification decisions might receive delayed responses. We are checking it out and will update you shortly.
Sorry for the inconvenience!
Posted Sep 02, 2024 - 22:40 EEST
This incident affected: SaaS (Verification Decisions), Enterprise Europe (Verification Decisions), and Enterprise USA (Verification Decisions).