Our service is experiencing issues

Incident Report for Veriff

Resolved

Phew, it’s all good now! Everything is working smoothly once again. If anything still seems not working properly, please clear your browser cache and cookies for the Veriff page and try again. For anything else, please contact us.

Sorry for the inconvenience!
Posted Aug 29, 2024 - 16:30 EEST

Monitoring

Ta-da! The fix is out! We’ve deployed a fix, but to be safe we’re keeping an eye on everything.
Posted Aug 29, 2024 - 16:19 EEST

Investigating

Hmm. Some verification decisions might receive delayed responses.
We are checking it out and will update you shortly.

Sorry for the inconvenience!
Posted Aug 29, 2024 - 16:14 EEST
This incident affected: SaaS (Verification Decisions), Enterprise Europe (Verification Decisions), and Enterprise USA (Verification Decisions).