Our verification automation service is experiencing issues

Incident Report for Veriff

Resolved

All good! Everything is operational again, and we thank you for your patience.

Posted Dec 30, 2020 - 12:56 EET

Monitoring

We're happy to share that our team deployed a fix. But to be safe, we are still keeping a close eye on everything.

Posted Dec 30, 2020 - 12:47 EET

Investigating

We are experiencing some issues with the verification automation service.
Our team is already investigating and will update you as soon as possible.

Some delayed decisions are expected.

We apologize for any inconvenience!

Posted Dec 30, 2020 - 12:36 EET

This incident affected: Enterprise Europe (Verification Decisions) and Enterprise USA (Verification Decisions).