Following a period of successful monitoring, we have confirmed that the issue is fully resolved.
System metrics have returned to normal and all services are operational.
Thank you for your patience with us.
Posted Apr 22, 2026 - 19:46 EEST
Monitoring
The fix has been successfully deployed.
While services have returned to operational, our team is actively monitoring system performance and alerts for the next few hours to ensure total stability.
We appreciate your patience while we verify the resolution.
Posted Apr 22, 2026 - 19:37 EEST
Identified
The root cause of the issue has been identified.
Our team is prioritized on deploying a fix.
Posted Apr 22, 2026 - 19:14 EEST
Investigating
Thank you for your patience. We have identified the components with the issue.
Our team is actively investigating the root cause, and we will share a status update shortly.
Posted Apr 22, 2026 - 19:12 EEST
This incident affected: Enterprise USA (End User Flow, Verification Decisions, Veriff Station).