Our webhook service is experiencing issues

Incident Report for Veriff

Resolved

All good! Everything is operational again, and we thank you for your patience.

Posted Jul 07, 2020 - 20:47 EEST

Monitoring

We're happy to share that our team deployed a fix. But to be safe, we are still keeping a close eye on everything.

Posted Jul 07, 2020 - 19:43 EEST

Identified

We identified the cause of the issue and are already working on a solution.
As soon as we have more details, we will let you know.

Posted Jul 07, 2020 - 19:09 EEST

Investigating

We are experiencing some issues with webhooks data.
Our team is already investigating and will update you as soon as possible.

We apologize for any inconvenience!

Posted Jul 07, 2020 - 18:25 EEST

This incident affected: Enterprise Europe (Webhooks) and Enterprise USA (Webhooks).