Our video recording service is experiencing issues
Incident Report for Veriff
This incident has been resolved.
Posted Sep 22, 2020 - 14:17 EEST
We identified the cause of the issue and are already working on a solution.
As soon as we have more details, we will let you know.
Posted Sep 22, 2020 - 13:34 EEST
We are experiencing some issues with video recording service.
Our team is already investigating and will update you as soon as possible.

We apologize for any inconvenience!
Posted Sep 22, 2020 - 13:28 EEST
This incident affected: Services in Europe (Verification Decisions) and Services in America (Verification Decisions).