Our video recording service is experiencing issues

Incident Report for Veriff

Resolved

This incident has been resolved.

Posted Sep 22, 2020 - 14:17 EEST

Identified

We identified the cause of the issue and are already working on a solution.
As soon as we have more details, we will let you know.

Posted Sep 22, 2020 - 13:34 EEST

Investigating

We are experiencing some issues with video recording service.
Our team is already investigating and will update you as soon as possible.

We apologize for any inconvenience!

Posted Sep 22, 2020 - 13:28 EEST

This incident affected: Enterprise Europe (Verification Decisions) and Enterprise USA (Verification Decisions).