Phew, it’s all good now! Everything is working smoothly once again. If anything still seems not working properly, please clear your browser cache and cookies for the Veriff page and try again. For anything else, please contact us.
Sorry for the inconvenience!
Posted Jan 19, 2024 - 23:05 EET
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 19, 2024 - 22:58 EET
Update
We are continuing to work on a fix for this issue.
Posted Jan 19, 2024 - 22:34 EET
Identified
The issue has been identified and we are working on the fix.
Posted Jan 19, 2024 - 21:33 EET
Update
We are continuing to investigate the issue
Posted Jan 19, 2024 - 21:23 EET
Investigating
Hmm. Something seems to be up with SSN registry validation. We are checking it out and will update you shortly.
Sorry for the inconvenience!
Posted Jan 19, 2024 - 19:22 EET
This incident affected: Enterprise Europe (Verification Decisions) and Enterprise USA (Verification Decisions).