Our service is experiencing issues

Incident Report for Veriff

Resolved

This incident has been resolved.

Posted Oct 16, 2023 - 12:03 EEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 16, 2023 - 12:03 EEST

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 16, 2023 - 11:57 EEST

Investigating

Hmm. Something seems to be up with verification decisions.
We are checking it out and will update you shortly.

Sorry for the inconvenience!

Posted Oct 16, 2023 - 11:57 EEST

This incident affected: SaaS (Verification Decisions), Enterprise Europe (Verification Decisions), and Enterprise USA (Verification Decisions).