Our service is experiencing issues

Incident Report for Veriff

Resolved

This incident has been resolved.

Posted Aug 06, 2026 - 22:33 EEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 06, 2026 - 22:24 EEST

Identified

We have identified an issue affecting one of our third-party providers and are working closely with them to resolve it as quickly as possible.

Because the issue is intermittent, some sessions may experience higher-than-normal decision latency, while others may not be affected.

We will continue to provide updates as more information becomes available.

Posted Aug 06, 2026 - 21:09 EEST

Investigating

We are currently investigating a potential issue with our services. Our team is investigating to determine if everything is working as expected.

We will provide an update on our findings as soon as possible.

Posted Aug 06, 2026 - 21:00 EEST

This incident affected: Enterprise USA (Verification Decisions).