Our service is experiencing issues
Incident Report for Veriff
Resolved
This incident has been resolved.
Posted Mar 21, 2023 - 12:48 EET
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Mar 21, 2023 - 12:38 EET
Update
We are continuing to work on a fix for this issue.
Posted Mar 21, 2023 - 12:29 EET
Identified
The issue has been identified and a fix is being implemented.
Posted Mar 21, 2023 - 12:16 EET
Investigating
Hmm. Something seems to be up with webhooks (specifically missing technical data in webhooks payload).
We are checking it out and will update you shortly.

Sorry for the inconvenience!
Posted Mar 21, 2023 - 12:15 EET
This incident affected: Enterprise Europe (Webhooks), Enterprise USA (Webhooks), and SaaS (Webhooks).