Our verification engine is experiencing issues

Incident Report for Veriff

Resolved

This incident has been resolved.
Posted Apr 08, 2022 - 15:20 EEST

Monitoring

Ta-da! The fix is out! We’ve deployed a fix, but to be safe we’re keeping an eye on everything.
Posted Apr 08, 2022 - 14:53 EEST

Investigating

Hmm. Something seems to be up with our verification engine that might cause slightly longer decision times and inflow feedback to be missing.
We are checking it out and will update you shortly.

Sorry for the inconvenience!
Posted Apr 08, 2022 - 14:29 EEST
This incident affected: Enterprise Europe (End User Flow, Verification Decisions).