Retrospective Update

Incident Report for Veriff

Resolved

During 2026-04-16T17:04:34Z UTC - 2026-04-16T22:04:00Z UTC, POA service experienced degraded performance.

The issue was identified and resolved by our team before this notification was published. System metrics have returned to normal and all services are operational.
Posted Apr 17, 2026 - 05:57 EEST
This incident affected: Enterprise Europe (Verification Decisions), Enterprise USA (Verification Decisions), and SaaS (Verification Decisions).