Our service is experiencing issues

Incident Report for Veriff

Resolved

This incident has been resolved.

Posted Feb 27, 2023 - 05:22 EET

Update

We are continuing to monitor for any further issues.

Posted Feb 27, 2023 - 05:18 EET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 27, 2023 - 05:17 EET

Update

Issue also can cause slightly longer decision times. We are currently investigating the root cause.

Thanks for your patience

Posted Feb 27, 2023 - 04:54 EET

Investigating

Hmm. Something seems to be up with Veriff Station and webhooks
We are checking it out and will update you shortly.

Sorry for the inconvenience!

Posted Feb 27, 2023 - 04:40 EET

This incident affected: Enterprise Europe (Webhooks, Veriff Station, Verification Decisions).