Phew, it’s all good now! Everything is working smoothly once again. If anything still seems not working properly, please clear your browser cache and cookies for the Veriff page and try again. For anything else, please contact us.
Sorry for the inconvenience!
Posted Jul 30, 2022 - 09:28 EEST
Update
We are continuing to monitor for any further issues.
Posted Jul 30, 2022 - 07:37 EEST
Monitoring
Ta-da! The fix is out! We’ve deployed a fix, but to be safe we’re keeping an eye on everything.
Posted Jul 30, 2022 - 07:36 EEST
Investigating
Hmm. Something seems to be up with verification decisions taking a bit longer than usual. We are checking it out and will update you shortly.
Sorry for the inconvenience!
Posted Jul 30, 2022 - 06:52 EEST
This incident affected: Services in Europe (Verification Decisions).