Phew, it’s all good now! Everything is working smoothly once again. If anything still seems not working properly, please clear your browser cache and cookies for the Veriff page and try again. For anything else, please contact us.
Sorry for the inconvenience!
Posted Oct 06, 2025 - 17:34 EEST
Monitoring
Ta-da! The fix is out! We’ve deployed a fix, but to be safe we’re keeping an eye on everything.
Posted Oct 06, 2025 - 16:35 EEST
Update
We are continuing to work on a fix for this issue.
Posted Oct 06, 2025 - 16:35 EEST
Identified
We’ve discovered the cause of the problem - now we’re working hard to get the fix deployed to live as soon as possible! Sorry for the inconvenience!
Posted Oct 06, 2025 - 15:30 EEST
This incident affected: Enterprise Europe (Veriff Station), Enterprise USA (Veriff Station), and SaaS (Veriff Station).