Our service is experiencing issues

Incident Report for Veriff

Resolved

This incident has been resolved.

Posted Mar 06, 2023 - 19:56 EET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 06, 2023 - 19:12 EET

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 06, 2023 - 18:57 EET

Update

We are continuing to investigate this issue.

Posted Mar 06, 2023 - 18:43 EET

Update

We are continuing to investigate this issue and apologize for any inconvenience this may have caused you.

Posted Mar 06, 2023 - 18:41 EET

Investigating

Hmm. Something seems to be up with our API (specifically the media endpoint).
We are checking it out and will update you shortly.

Sorry for the inconvenience!

Posted Mar 06, 2023 - 17:50 EET

This incident affected: Enterprise Europe (API) and SaaS (API).