Our service is experiencing issues
Incident Report for Veriff
Resolved
This incident has been resolved.
Posted Jun 10, 2024 - 18:12 EEST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 10, 2024 - 18:12 EEST
Identified
The issue has been identified and a fix is being implemented.
Posted Jun 10, 2024 - 18:11 EEST
Investigating
Hmm. Something seems to be up with mobile-handover when scanning the QR code.
We are checking it out and will update you shortly.

Sorry for the inconvenience!
Posted Jun 10, 2024 - 18:00 EEST
This incident affected: SaaS (End User Flow), Enterprise USA (End User Flow), and Enterprise Europe (End User Flow).