Our service is experiencing issues

Incident Report for Veriff

Resolved

This incident has been resolved.

Posted Jun 10, 2024 - 18:12 EEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 10, 2024 - 18:12 EEST

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 10, 2024 - 18:11 EEST

Investigating

Hmm. Something seems to be up with mobile-handover when scanning the QR code.
We are checking it out and will update you shortly.

Sorry for the inconvenience!

Posted Jun 10, 2024 - 18:00 EEST

This incident affected: SaaS (End User Flow), Enterprise USA (End User Flow), and Enterprise Europe (End User Flow).