Our service is experiencing issues

Incident Report for Veriff

Resolved

Phew, it’s all good now! Everything is working smoothly once again. If anything still seems not working properly, please clear your browser cache and cookies for the Veriff page and try again. For anything else, please contact us.

Sorry for the inconvenience!
Posted Oct 24, 2024 - 20:17 EEST

Monitoring

Ta-da! The fix is out! We’ve deployed a fix, but to be safe we’re keeping an eye on everything.
Posted Oct 24, 2024 - 20:05 EEST

Identified

We’ve discovered the cause of the problem - now we’re working hard to get the fix deployed to live as soon as possible! Sorry for the inconvenience!
Posted Oct 24, 2024 - 19:43 EEST

Investigating

Hmm. Something seems to be up with Veriff Station.
We are checking it out and will update you shortly.

Sorry for the inconvenience!
Posted Oct 24, 2024 - 19:26 EEST
This incident affected: SaaS (Veriff Station).