Our verification engine is experiencing an issue
Incident Report for Veriff
Resolved
The incident has been resolved. We appreciate your patience.
Posted Mar 11, 2022 - 23:41 EET
Monitoring
The issue has been resolved and we are currently monitoring our services.
Posted Mar 11, 2022 - 23:15 EET
Identified
We are working on applying the fixes for the issue that has been caused.
Posted Mar 11, 2022 - 22:23 EET
Update
We are still continuing to investigate this issue. We apologize for any inconvenience this may have caused and appreciate your patience.
Posted Mar 11, 2022 - 22:15 EET
Update
We are continuing to investigate this issue.
Posted Mar 11, 2022 - 21:48 EET
Update
We are continuing to investigate this issue.
Posted Mar 11, 2022 - 20:55 EET
Investigating
Our verification engine is experiencing an issue. We sincerely apologize for any inconvenience this may have caused you and appreciate your patience. Our team is working on identifying the root cause. We will keep you notified.
Posted Mar 11, 2022 - 20:36 EET
This incident affected: Services in Europe (End User Flow, Verification Decisions).