Our service is experiencing issues

Incident Report for Veriff

Resolved

This incident has been resolved.
Posted Aug 06, 2025 - 18:10 EEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 06, 2025 - 17:28 EEST

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 06, 2025 - 17:28 EEST

Update

We are continuing to investigate this issue.
Posted Aug 06, 2025 - 17:10 EEST

Investigating

Hmm. Something seems to be up with verification session creation.
We are checking it out and will update you shortly.

Sorry for the inconvenience!
Posted Aug 06, 2025 - 16:49 EEST
This incident affected: Enterprise Europe (API), Enterprise USA (API), and SaaS (API).