Our verification-engine is experiencing issues

Incident Report for Veriff

Resolved

This incident has been resolved.
Posted Jul 13, 2023 - 21:31 EEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 13, 2023 - 21:30 EEST

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 13, 2023 - 21:30 EEST

Investigating

Hmm. Something seems to be up with the verification engine impacting our response time for verification decisions.
We are checking it out and will update you shortly.

Sorry for the inconvenience!
Posted Jul 13, 2023 - 21:26 EEST
This incident affected: Enterprise Europe (Verification Decisions).