{
  "page": {
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    "name": "Veriff",
    "url": "https://status.veriff.com"
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  "status": {
    "indicator": "none",
    "description": "All Systems Operational"
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  "components": [{"status":"operational","name":"Enterprise Europe","created_at":"2019-12-04T15:38:33.937+02:00","updated_at":"2022-09-23T10:49:22.823+03:00","position":1,"description":null,"showcase":false,"start_date":null,"id":"4xsyhl7j3zg4","group_id":null,"page_id":"434dvytbpyf1","components":["nzg98mmprrn1","pj4vtvfz51yv","s5cj8x04vm58","r2cz5s62bbxv","ftjqqjcpxz55","c5fqkv2h5f0y","s2f5h4wt19ct"]},{"status":"operational","name":"Enterprise USA","created_at":"2019-12-04T15:38:03.617+02:00","updated_at":"2022-09-23T10:49:43.102+03:00","position":2,"description":null,"showcase":false,"start_date":null,"id":"jzc0bgd08c1t","group_id":null,"page_id":"434dvytbpyf1","components":["8n558dhqnyvs","4938sqj5llr9","5cd3m9r7j5xz","4x6xmxkzk6fn","ydjv3xr093v0","ddmn9hpxmzyl"]},{"status":"operational","name":"SaaS","created_at":"2022-09-23T10:44:06.214+03:00","updated_at":"2022-09-23T10:44:06.214+03:00","position":3,"description":null,"showcase":false,"start_date":null,"id":"vg8w0pjtvpp5","group_id":null,"page_id":"434dvytbpyf1","components":["xbt5bysckny0","q5f3z36ywnkm","z10dkwfd0jx8","854jbc33fjwj","z4k88rx18xk8","q0jw90393svl"]},{"status":"operational","name":"Unidentified Component","created_at":"2026-04-02T20:57:22.686+03:00","updated_at":"2026-06-30T18:40:57.004+03:00","position":4,"description":"This component is used for early stage incident notifications where the issue is still under investigation. It will be updated with the relevant component once the impact has been identified.","showcase":false,"start_date":"2026-04-02T00:00:00.000+03:00","id":"62g7kgsq583v","group_id":null,"page_id":"434dvytbpyf1"}],
  "incidents": [{"name":"Legacy hosts decommissioning","status":"scheduled","created_at":"2026-09-09T11:37:52.443+03:00","updated_at":"2026-09-11T10:47:02.981+03:00","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/6zxpck2qvbxh","scheduled_for":"2026-12-09T10:00:00.000+02:00","scheduled_until":"2026-12-09T11:00:00.000+02:00","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-09-09T11:37:52.417+03:00","reminder_intervals":null,"id":"mnh76bnp2dfl","page_id":"434dvytbpyf1","incident_updates":[{"status":"scheduled","body":"Hello!\n\n\nWe want to notify you that starting from the 9th of December, we will be decommissioning our legacy hosts for public API and verification sessions. Currently, both the new and legacy hosts are working in parallel, so you can transition as soon as you're ready.\n\nRequired changes for verification session host:\n\n- Self-serve: Change host from alchemy.veriff.com to saas.veriff.com\n- EU Enterprise: Change host from magic.veriff.me to eu.veriff.com\n- US Enterprise: Change host from magic.us.veriff.me to us.veriff.com\n\nRequired changes for public API host:\n\n- Self-serve: Change URL from stationapi.veriff.com to api-saas.veriff.com\n- EU Enterprise: Change host from api.veriff.me to api-eu.veriff.com\n- US Enterprise: Change host from api.us.veriff.me to api-us.veriff.com\n\nEndpoints, payloads and authentication are unchanged, so no other code changes are needed from your end.\n\nAs a reminder, to ensure uninterrupted access to our services, it is important that your network firewall configurations permit communication with our server. This involves allowing specific IP addresses and URLs to establish a secure and reliable connection. For more information, visit our developer documentation at: https://devdocs.veriff.com/docs/allowlisted-urls-and-ip-addresses\n\nIn case of any questions, do not hesitate to contact us!","created_at":"2026-09-09T11:37:52.523+03:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-11T10:47:02.974+03:00","display_at":"2026-09-09T11:37:52.523+03:00","deliver_notifications":true,"tweet_id":null,"id":"3jxsnxzv2kn5","incident_id":"mnh76bnp2dfl","custom_tweet":null,"affected_components":[{"code":"8n558dhqnyvs","name":"Enterprise USA - API","old_status":"operational","new_status":"operational"},{"code":"4938sqj5llr9","name":"Enterprise USA - End User Flow","old_status":"operational","new_status":"operational"},{"code":"nzg98mmprrn1","name":"Enterprise Europe - API","old_status":"operational","new_status":"operational"},{"code":"pj4vtvfz51yv","name":"Enterprise Europe - End User Flow","old_status":"operational","new_status":"operational"},{"code":"xbt5bysckny0","name":"SaaS - API","old_status":"operational","new_status":"operational"},{"code":"q5f3z36ywnkm","name":"SaaS - End User Flow","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"API","created_at":"2019-10-17T16:27:09.749+03:00","updated_at":"2026-08-12T09:00:13.515+03:00","position":1,"description":null,"showcase":true,"start_date":null,"id":"nzg98mmprrn1","page_id":"434dvytbpyf1","group_id":"4xsyhl7j3zg4"},{"status":"operational","name":"API","created_at":"2019-12-04T15:38:03.626+02:00","updated_at":"2026-08-12T09:00:14.248+03:00","position":1,"description":null,"showcase":true,"start_date":null,"id":"8n558dhqnyvs","page_id":"434dvytbpyf1","group_id":"jzc0bgd08c1t"},{"status":"operational","name":"API","created_at":"2022-09-23T10:44:06.230+03:00","updated_at":"2026-06-01T11:30:07.346+03:00","position":1,"description":null,"showcase":true,"start_date":"2022-09-23T00:00:00.000+03:00","id":"xbt5bysckny0","page_id":"434dvytbpyf1","group_id":"vg8w0pjtvpp5"},{"status":"operational","name":"End User Flow","created_at":"2019-12-04T16:26:14.331+02:00","updated_at":"2026-08-12T09:00:15.011+03:00","position":2,"description":null,"showcase":true,"start_date":null,"id":"4938sqj5llr9","page_id":"434dvytbpyf1","group_id":"jzc0bgd08c1t"},{"status":"operational","name":"End User Flow","created_at":"2019-12-04T16:26:33.744+02:00","updated_at":"2026-08-12T09:00:16.337+03:00","position":2,"description":null,"showcase":true,"start_date":null,"id":"pj4vtvfz51yv","page_id":"434dvytbpyf1","group_id":"4xsyhl7j3zg4"},{"status":"operational","name":"End User Flow","created_at":"2022-09-23T10:45:30.510+03:00","updated_at":"2026-06-03T10:00:15.366+03:00","position":2,"description":null,"showcase":true,"start_date":"2022-09-23T00:00:00.000+03:00","id":"q5f3z36ywnkm","page_id":"434dvytbpyf1","group_id":"vg8w0pjtvpp5"}]},{"name":"Reporting - Upcoming scheduled maintenance notice","status":"completed","created_at":"2026-09-24T12:27:10.679+03:00","updated_at":"2026-09-29T14:00:11.768+03:00","monitoring_at":null,"resolved_at":"2026-09-29T14:00:11.085+03:00","impact":"maintenance","shortlink":"https://stspg.io/9p1x3vyht1zm","scheduled_for":"2026-09-29T13:00:00.000+03:00","scheduled_until":"2026-09-29T14:00:00.000+03:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-09-29T12:00:19.133+03:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-09-24T12:27:10.653+03:00","reminder_intervals":null,"id":"10gyhwpg85cm","page_id":"434dvytbpyf1","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-09-29T14:00:11.085+03:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-29T14:00:11.085+03:00","display_at":"2026-09-29T14:00:11.085+03:00","deliver_notifications":true,"tweet_id":null,"id":"tc2xygrs4z9n","incident_id":"10gyhwpg85cm","custom_tweet":null,"affected_components":[{"code":"ddmn9hpxmzyl","name":"Enterprise USA - Reporting","old_status":"under_maintenance","new_status":"operational"},{"code":"c5fqkv2h5f0y","name":"Enterprise Europe - Reporting","old_status":"under_maintenance","new_status":"operational"},{"code":"q0jw90393svl","name":"SaaS - Reporting","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-09-29T13:00:12.327+03:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-29T13:00:12.327+03:00","display_at":"2026-09-29T13:00:12.327+03:00","deliver_notifications":true,"tweet_id":null,"id":"27j93y1n3jk1","incident_id":"10gyhwpg85cm","custom_tweet":null,"affected_components":[{"code":"ddmn9hpxmzyl","name":"Enterprise USA - Reporting","old_status":"operational","new_status":"under_maintenance"},{"code":"c5fqkv2h5f0y","name":"Enterprise Europe - Reporting","old_status":"operational","new_status":"under_maintenance"},{"code":"q0jw90393svl","name":"SaaS - Reporting","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-09-29T12:00:18.781+03:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-29T12:00:18.781+03:00","display_at":"2026-09-29T12:00:18.781+03:00","deliver_notifications":true,"tweet_id":null,"id":"s5t86rzmwsv9","incident_id":"10gyhwpg85cm","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Hello!\n\nWe wanted to inform you that we have a scheduled maintenance on our Reporting functionality in Station/Hub, that will take approximately an hour. \n\nDuring this time, the Reporting functionality will be temporarily unavailable. Once it’s done, everything will be working smoothly again.\n\nSorry for any inconveniences this may cause and please do not hesitate to contact us directly in case of questions.","created_at":"2026-09-24T12:27:10.762+03:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-29T10:33:45.094+03:00","display_at":"2026-11-10T13:00:10.762+02:00","deliver_notifications":true,"tweet_id":null,"id":"hfwkd35qtxmg","incident_id":"10gyhwpg85cm","custom_tweet":null,"affected_components":[{"code":"ddmn9hpxmzyl","name":"Enterprise USA - Reporting","old_status":"operational","new_status":"operational"},{"code":"c5fqkv2h5f0y","name":"Enterprise Europe - Reporting","old_status":"operational","new_status":"operational"},{"code":"q0jw90393svl","name":"SaaS - Reporting","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Reporting","created_at":"2023-09-14T15:40:46.410+03:00","updated_at":"2026-09-29T14:00:08.480+03:00","position":6,"description":"Reporting engine on Veriff Station","showcase":true,"start_date":"2023-09-14T00:00:00.000+03:00","id":"c5fqkv2h5f0y","page_id":"434dvytbpyf1","group_id":"4xsyhl7j3zg4"},{"status":"operational","name":"Reporting","created_at":"2023-09-14T15:41:36.916+03:00","updated_at":"2026-09-29T14:00:09.170+03:00","position":6,"description":"Reporting engine on Veriff Station","showcase":true,"start_date":"2023-09-14T00:00:00.000+03:00","id":"ddmn9hpxmzyl","page_id":"434dvytbpyf1","group_id":"jzc0bgd08c1t"},{"status":"operational","name":"Reporting","created_at":"2023-09-14T15:42:09.344+03:00","updated_at":"2026-09-29T14:00:10.084+03:00","position":6,"description":"Reporting engine on Veriff Station","showcase":true,"start_date":"2023-09-14T00:00:00.000+03:00","id":"q0jw90393svl","page_id":"434dvytbpyf1","group_id":"vg8w0pjtvpp5"}]},{"name":"Upcoming US database migration notice","status":"completed","created_at":"2026-09-04T12:05:07.900+03:00","updated_at":"2026-09-07T12:30:07.742+03:00","monitoring_at":null,"resolved_at":"2026-09-07T12:30:07.601+03:00","impact":"maintenance","shortlink":"https://stspg.io/zy5mypslh1g4","scheduled_for":"2026-09-07T10:30:00.000+03:00","scheduled_until":"2026-09-07T12:30:00.000+03:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-09-07T09:30:10.533+03:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-09-04T12:05:07.888+03:00","reminder_intervals":null,"id":"ddt2yzvvwt5y","page_id":"434dvytbpyf1","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-09-07T12:30:07.601+03:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-07T12:30:07.601+03:00","display_at":"2026-09-07T12:30:07.601+03:00","deliver_notifications":true,"tweet_id":null,"id":"xj2s1ct8twlr","incident_id":"ddt2yzvvwt5y","custom_tweet":null,"affected_components":[{"code":"5cd3m9r7j5xz","name":"Enterprise USA - Verification Decisions","old_status":"under_maintenance","new_status":"operational"},{"code":"4x6xmxkzk6fn","name":"Enterprise USA - Webhooks","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-09-07T10:30:07.365+03:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-07T10:30:07.365+03:00","display_at":"2026-09-07T10:30:07.365+03:00","deliver_notifications":true,"tweet_id":null,"id":"sb2y668mxr8f","incident_id":"ddt2yzvvwt5y","custom_tweet":null,"affected_components":[{"code":"5cd3m9r7j5xz","name":"Enterprise USA - Verification Decisions","old_status":"operational","new_status":"under_maintenance"},{"code":"4x6xmxkzk6fn","name":"Enterprise USA - Webhooks","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-09-07T09:30:09.546+03:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-07T09:30:09.546+03:00","display_at":"2026-09-07T09:30:09.546+03:00","deliver_notifications":true,"tweet_id":null,"id":"3mjrk4nm3wb6","incident_id":"ddt2yzvvwt5y","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Hello!\n\nWanted to notify you that as part of our engineering efforts to improve reliability and maintainability of our core services, we have an upcoming US database migration, that will last for approximately 2 hours. \n\nWe have already carried out similar migration for our EU Enterprise and Self-serve customers, and currently no interruptions or downtime is expected during this period. However our teams will be closely monitoring the migration process.\n\nIn case of questions, do not hesitate to contact us directly!","created_at":"2026-09-04T12:05:07.965+03:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-04T12:05:07.965+03:00","display_at":"2026-09-04T12:05:07.965+03:00","deliver_notifications":true,"tweet_id":null,"id":"57d4b7gnzyyj","incident_id":"ddt2yzvvwt5y","custom_tweet":null,"affected_components":[{"code":"5cd3m9r7j5xz","name":"Enterprise USA - Verification Decisions","old_status":"operational","new_status":"operational"},{"code":"4x6xmxkzk6fn","name":"Enterprise USA - Webhooks","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Verification Decisions","created_at":"2020-05-14T12:15:11.298+03:00","updated_at":"2026-09-07T12:30:07.330+03:00","position":3,"description":null,"showcase":true,"start_date":null,"id":"5cd3m9r7j5xz","page_id":"434dvytbpyf1","group_id":"jzc0bgd08c1t"},{"status":"operational","name":"Webhooks","created_at":"2019-12-04T15:43:18.369+02:00","updated_at":"2026-09-07T12:30:07.431+03:00","position":4,"description":null,"showcase":true,"start_date":null,"id":"4x6xmxkzk6fn","page_id":"434dvytbpyf1","group_id":"jzc0bgd08c1t"}]},{"name":"Our service is experiencing issues","status":"resolved","created_at":"2026-09-04T01:18:00.613+03:00","updated_at":"2026-09-04T09:20:54.860+03:00","monitoring_at":"2026-09-04T01:36:51.440+03:00","resolved_at":"2026-09-04T09:20:54.844+03:00","impact":"minor","shortlink":"https://stspg.io/53b7t0cknz7m","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-04T01:18:00.595+03:00","reminder_intervals":null,"id":"cbzryrltjny0","page_id":"434dvytbpyf1","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-09-04T09:20:54.844+03:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-04T09:20:54.844+03:00","display_at":"2026-09-04T09:20:54.844+03:00","deliver_notifications":true,"tweet_id":null,"id":"hlcw5qqwk067","incident_id":"cbzryrltjny0","custom_tweet":null,"affected_components":[{"code":"5cd3m9r7j5xz","name":"Enterprise USA - Verification Decisions","old_status":"operational","new_status":"operational"},{"code":"s5cj8x04vm58","name":"Enterprise Europe - Verification Decisions","old_status":"operational","new_status":"operational"},{"code":"z10dkwfd0jx8","name":"SaaS - Verification Decisions","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We are continuing to monitor for any further issues.","created_at":"2026-09-04T02:02:37.349+03:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-04T02:02:37.349+03:00","display_at":"2026-09-04T02:02:37.349+03:00","deliver_notifications":true,"tweet_id":null,"id":"wzxpwjvj1lt3","incident_id":"cbzryrltjny0","custom_tweet":null,"affected_components":[{"code":"5cd3m9r7j5xz","name":"Enterprise USA - Verification Decisions","old_status":"degraded_performance","new_status":"operational"},{"code":"s5cj8x04vm58","name":"Enterprise Europe - Verification Decisions","old_status":"operational","new_status":"operational"},{"code":"z10dkwfd0jx8","name":"SaaS - 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Verification Decisions","old_status":"operational","new_status":"operational"}]},{"status":"investigating","body":"We are currently investigating potential degraded performance with Verification Decisions.\n\nOur team is working on identifying root cause of the issue that is contributing to delayed decisions and will provide an update shortly.","created_at":"2026-09-04T01:18:00.706+03:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-04T01:18:00.706+03:00","display_at":"2026-09-04T01:18:00.706+03:00","deliver_notifications":true,"tweet_id":null,"id":"zr7p4tpppyd7","incident_id":"cbzryrltjny0","custom_tweet":null,"affected_components":[{"code":"5cd3m9r7j5xz","name":"Enterprise USA - Verification Decisions","old_status":"operational","new_status":"degraded_performance"},{"code":"s5cj8x04vm58","name":"Enterprise Europe - Verification Decisions","old_status":"operational","new_status":"operational"},{"code":"z10dkwfd0jx8","name":"SaaS - Verification Decisions","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Verification Decisions","created_at":"2020-05-14T12:14:51.713+03:00","updated_at":"2026-08-13T11:00:12.386+03:00","position":3,"description":null,"showcase":true,"start_date":null,"id":"s5cj8x04vm58","page_id":"434dvytbpyf1","group_id":"4xsyhl7j3zg4"},{"status":"operational","name":"Verification Decisions","created_at":"2020-05-14T12:15:11.298+03:00","updated_at":"2026-09-07T12:30:07.330+03:00","position":3,"description":null,"showcase":true,"start_date":null,"id":"5cd3m9r7j5xz","page_id":"434dvytbpyf1","group_id":"jzc0bgd08c1t"},{"status":"operational","name":"Verification Decisions","created_at":"2022-09-23T10:46:01.831+03:00","updated_at":"2026-08-10T11:30:07.258+03:00","position":3,"description":null,"showcase":true,"start_date":"2022-09-23T00:00:00.000+03:00","id":"z10dkwfd0jx8","page_id":"434dvytbpyf1","group_id":"vg8w0pjtvpp5"}]},{"name":"Our service is experiencing issues","status":"resolved","created_at":"2026-08-31T23:46:25.130+03:00","updated_at":"2026-09-01T01:08:46.499+03:00","monitoring_at":"2026-09-01T00:55:53.955+03:00","resolved_at":"2026-09-01T01:08:46.479+03:00","impact":"minor","shortlink":"https://stspg.io/xnn39k73yhg6","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-08-31T23:46:25.116+03:00","reminder_intervals":null,"id":"x949zytks3bj","page_id":"434dvytbpyf1","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-09-01T01:08:46.479+03:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-01T01:08:46.479+03:00","display_at":"2026-09-01T01:08:46.479+03:00","deliver_notifications":true,"tweet_id":null,"id":"dvqcvqy7lv19","incident_id":"x949zytks3bj","custom_tweet":null,"affected_components":[{"code":"5cd3m9r7j5xz","name":"Enterprise USA - Verification Decisions","old_status":"degraded_performance","new_status":"operational"},{"code":"s5cj8x04vm58","name":"Enterprise Europe - Verification Decisions","old_status":"operational","new_status":"operational"},{"code":"z10dkwfd0jx8","name":"SaaS - Verification Decisions","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"A fix has been implemented and we are monitoring the results.","created_at":"2026-09-01T00:55:53.955+03:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-01T00:55:53.955+03:00","display_at":"2026-09-01T00:55:53.955+03:00","deliver_notifications":true,"tweet_id":null,"id":"qf4tj6j5502l","incident_id":"x949zytks3bj","custom_tweet":null,"affected_components":[{"code":"5cd3m9r7j5xz","name":"Enterprise USA - Verification Decisions","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"s5cj8x04vm58","name":"Enterprise Europe - Verification Decisions","old_status":"operational","new_status":"operational"},{"code":"z10dkwfd0jx8","name":"SaaS - Verification Decisions","old_status":"operational","new_status":"operational"}]},{"status":"identified","body":"We are investigating degraded performance affecting Verification Decisions for a small subset of verifications in the US region.\n\nOur team has identified the contributing issue and redirected new traffic to a healthy environment. A limited number of in-progress verifications in the US region may experience delayed decisions. We will provide an update shortly.","created_at":"2026-09-01T00:18:44.040+03:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-01T00:18:44.040+03:00","display_at":"2026-09-01T00:18:44.040+03:00","deliver_notifications":false,"tweet_id":null,"id":"phqpy92tss6h","incident_id":"x949zytks3bj","custom_tweet":null,"affected_components":[{"code":"5cd3m9r7j5xz","name":"Enterprise USA - Verification Decisions","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"s5cj8x04vm58","name":"Enterprise Europe - Verification Decisions","old_status":"operational","new_status":"operational"},{"code":"z10dkwfd0jx8","name":"SaaS - Verification Decisions","old_status":"operational","new_status":"operational"}]},{"status":"identified","body":"We are currently investigating potential degraded performance with Verification Decisions.\n\nOur team is working on identifying root cause of the issue that is contributing to delayed decisions and will provide an update shortly.","created_at":"2026-08-31T23:46:25.202+03:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-31T23:46:25.202+03:00","display_at":"2026-08-31T23:46:25.202+03:00","deliver_notifications":true,"tweet_id":null,"id":"pb86rpqfx1g6","incident_id":"x949zytks3bj","custom_tweet":null,"affected_components":[{"code":"5cd3m9r7j5xz","name":"Enterprise USA - Verification Decisions","old_status":"operational","new_status":"degraded_performance"},{"code":"s5cj8x04vm58","name":"Enterprise Europe - Verification Decisions","old_status":"operational","new_status":"operational"},{"code":"z10dkwfd0jx8","name":"SaaS - Verification Decisions","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Verification Decisions","created_at":"2020-05-14T12:14:51.713+03:00","updated_at":"2026-08-13T11:00:12.386+03:00","position":3,"description":null,"showcase":true,"start_date":null,"id":"s5cj8x04vm58","page_id":"434dvytbpyf1","group_id":"4xsyhl7j3zg4"},{"status":"operational","name":"Verification Decisions","created_at":"2020-05-14T12:15:11.298+03:00","updated_at":"2026-09-07T12:30:07.330+03:00","position":3,"description":null,"showcase":true,"start_date":null,"id":"5cd3m9r7j5xz","page_id":"434dvytbpyf1","group_id":"jzc0bgd08c1t"},{"status":"operational","name":"Verification Decisions","created_at":"2022-09-23T10:46:01.831+03:00","updated_at":"2026-08-10T11:30:07.258+03:00","position":3,"description":null,"showcase":true,"start_date":"2022-09-23T00:00:00.000+03:00","id":"z10dkwfd0jx8","page_id":"434dvytbpyf1","group_id":"vg8w0pjtvpp5"}]},{"name":"Retrospective Update - Intermittent errors in the verification flow","status":"resolved","created_at":"2026-08-26T19:46:41.307+03:00","updated_at":"2026-08-26T19:46:41.368+03:00","monitoring_at":null,"resolved_at":"2026-08-26T19:46:41.356+03:00","impact":"none","shortlink":"https://stspg.io/1xvc9jxgjnnb","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-08-26T19:46:41.297+03:00","reminder_intervals":null,"id":"2615wf645ngr","page_id":"434dvytbpyf1","incident_updates":[{"status":"resolved","body":"Between approximately 16:18 and 16:40 UTC on 26 Aug 2026, a subset of end users may have encountered intermittent errors or slowness while completing the verification flow. Our team identified the issue and applied a fix, after which the service recovered. The verification flow is now operating normally. We are continuing to monitor and will investigate to prevent recurrence.","created_at":"2026-08-26T19:46:41.356+03:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-26T19:46:41.356+03:00","display_at":"2026-08-26T19:46:41.356+03:00","deliver_notifications":true,"tweet_id":null,"id":"4cmnqdj438kj","incident_id":"2615wf645ngr","custom_tweet":null,"affected_components":[{"code":"pj4vtvfz51yv","name":"Enterprise Europe - End User Flow","old_status":"operational","new_status":"operational"},{"code":"s5cj8x04vm58","name":"Enterprise Europe - Verification Decisions","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"End User Flow","created_at":"2019-12-04T16:26:33.744+02:00","updated_at":"2026-08-12T09:00:16.337+03:00","position":2,"description":null,"showcase":true,"start_date":null,"id":"pj4vtvfz51yv","page_id":"434dvytbpyf1","group_id":"4xsyhl7j3zg4"},{"status":"operational","name":"Verification Decisions","created_at":"2020-05-14T12:14:51.713+03:00","updated_at":"2026-08-13T11:00:12.386+03:00","position":3,"description":null,"showcase":true,"start_date":null,"id":"s5cj8x04vm58","page_id":"434dvytbpyf1","group_id":"4xsyhl7j3zg4"}]},{"name":"Upcoming database migration notice","status":"completed","created_at":"2026-08-10T17:46:10.209+03:00","updated_at":"2026-08-13T11:00:14.296+03:00","monitoring_at":null,"resolved_at":"2026-08-13T11:00:14.119+03:00","impact":"maintenance","shortlink":"https://stspg.io/8c0vzc0prbln","scheduled_for":"2026-08-13T09:00:00.000+03:00","scheduled_until":"2026-08-13T11:00:00.000+03:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-08-13T08:00:25.422+03:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-08-10T17:46:10.189+03:00","reminder_intervals":null,"id":"vtg715t7zkmr","page_id":"434dvytbpyf1","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-08-13T11:00:14.119+03:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-13T11:00:14.119+03:00","display_at":"2026-08-13T11:00:14.119+03:00","deliver_notifications":true,"tweet_id":null,"id":"p3gj6wk8dv29","incident_id":"vtg715t7zkmr","custom_tweet":null,"affected_components":[{"code":"5cd3m9r7j5xz","name":"Enterprise USA - Verification Decisions","old_status":"under_maintenance","new_status":"operational"},{"code":"4x6xmxkzk6fn","name":"Enterprise USA - Webhooks","old_status":"under_maintenance","new_status":"operational"},{"code":"s5cj8x04vm58","name":"Enterprise Europe - Verification Decisions","old_status":"under_maintenance","new_status":"operational"},{"code":"r2cz5s62bbxv","name":"Enterprise Europe - Webhooks","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-08-13T09:00:09.175+03:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-13T09:00:09.175+03:00","display_at":"2026-08-13T09:00:09.175+03:00","deliver_notifications":true,"tweet_id":null,"id":"7h4wkqbr6ff0","incident_id":"vtg715t7zkmr","custom_tweet":null,"affected_components":[{"code":"5cd3m9r7j5xz","name":"Enterprise USA - Verification Decisions","old_status":"operational","new_status":"under_maintenance"},{"code":"4x6xmxkzk6fn","name":"Enterprise USA - Webhooks","old_status":"operational","new_status":"under_maintenance"},{"code":"s5cj8x04vm58","name":"Enterprise Europe - Verification Decisions","old_status":"operational","new_status":"under_maintenance"},{"code":"r2cz5s62bbxv","name":"Enterprise Europe - Webhooks","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-08-13T08:00:25.152+03:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-13T08:00:25.152+03:00","display_at":"2026-08-13T08:00:25.152+03:00","deliver_notifications":true,"tweet_id":null,"id":"9670k5jv4dm1","incident_id":"vtg715t7zkmr","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Hello there!\n\nWanted to inform you that as part of our engineering efforts to improve reliability and maintainability of our core services, we have another upcoming database migration, that will last for about 2 hours. \n\nNo interruptions or downtime is expected during this period, but our teams will be closely monitoring the migration process.\n\nIn case of questions, do not hesitate to contact us directly!","created_at":"2026-08-10T17:46:10.279+03:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-10T17:46:10.279+03:00","display_at":"2026-08-10T17:46:10.279+03:00","deliver_notifications":true,"tweet_id":null,"id":"qdzrmtwdvq9y","incident_id":"vtg715t7zkmr","custom_tweet":null,"affected_components":[{"code":"5cd3m9r7j5xz","name":"Enterprise USA - Verification Decisions","old_status":"operational","new_status":"operational"},{"code":"4x6xmxkzk6fn","name":"Enterprise USA - Webhooks","old_status":"operational","new_status":"operational"},{"code":"s5cj8x04vm58","name":"Enterprise Europe - Verification Decisions","old_status":"operational","new_status":"operational"},{"code":"r2cz5s62bbxv","name":"Enterprise Europe - Webhooks","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Verification Decisions","created_at":"2020-05-14T12:14:51.713+03:00","updated_at":"2026-08-13T11:00:12.386+03:00","position":3,"description":null,"showcase":true,"start_date":null,"id":"s5cj8x04vm58","page_id":"434dvytbpyf1","group_id":"4xsyhl7j3zg4"},{"status":"operational","name":"Verification Decisions","created_at":"2020-05-14T12:15:11.298+03:00","updated_at":"2026-09-07T12:30:07.330+03:00","position":3,"description":null,"showcase":true,"start_date":null,"id":"5cd3m9r7j5xz","page_id":"434dvytbpyf1","group_id":"jzc0bgd08c1t"},{"status":"operational","name":"Webhooks","created_at":"2019-10-17T16:35:55.612+03:00","updated_at":"2026-08-13T11:00:13.071+03:00","position":4,"description":null,"showcase":true,"start_date":null,"id":"r2cz5s62bbxv","page_id":"434dvytbpyf1","group_id":"4xsyhl7j3zg4"},{"status":"operational","name":"Webhooks","created_at":"2019-12-04T15:43:18.369+02:00","updated_at":"2026-09-07T12:30:07.431+03:00","position":4,"description":null,"showcase":true,"start_date":null,"id":"4x6xmxkzk6fn","page_id":"434dvytbpyf1","group_id":"jzc0bgd08c1t"}]},{"name":"Change in API and Verification URL","status":"completed","created_at":"2026-07-30T20:48:40.456+03:00","updated_at":"2026-08-12T09:00:18.168+03:00","monitoring_at":null,"resolved_at":"2026-08-12T09:00:17.411+03:00","impact":"maintenance","shortlink":"https://stspg.io/vd6qtm1qr1nb","scheduled_for":"2026-08-12T06:00:00.000+03:00","scheduled_until":"2026-08-12T09:00:00.000+03:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-08-12T05:01:14.698+03:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-07-30T20:48:40.436+03:00","reminder_intervals":null,"id":"fr6wvgj6w39c","page_id":"434dvytbpyf1","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-08-12T09:00:17.411+03:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-12T09:00:17.411+03:00","display_at":"2026-08-12T09:00:17.411+03:00","deliver_notifications":true,"tweet_id":null,"id":"sfqmzxmmmthz","incident_id":"fr6wvgj6w39c","custom_tweet":null,"affected_components":[{"code":"8n558dhqnyvs","name":"Enterprise USA - API","old_status":"under_maintenance","new_status":"operational"},{"code":"4938sqj5llr9","name":"Enterprise USA - End User Flow","old_status":"under_maintenance","new_status":"operational"},{"code":"nzg98mmprrn1","name":"Enterprise Europe - API","old_status":"under_maintenance","new_status":"operational"},{"code":"pj4vtvfz51yv","name":"Enterprise Europe - End User Flow","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-08-12T06:00:08.544+03:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-12T06:00:08.544+03:00","display_at":"2026-08-12T06:00:08.544+03:00","deliver_notifications":true,"tweet_id":null,"id":"5wmyl3xcqj17","incident_id":"fr6wvgj6w39c","custom_tweet":null,"affected_components":[{"code":"8n558dhqnyvs","name":"Enterprise USA - API","old_status":"operational","new_status":"under_maintenance"},{"code":"4938sqj5llr9","name":"Enterprise USA - End User Flow","old_status":"operational","new_status":"under_maintenance"},{"code":"nzg98mmprrn1","name":"Enterprise Europe - API","old_status":"operational","new_status":"under_maintenance"},{"code":"pj4vtvfz51yv","name":"Enterprise Europe - End User Flow","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-08-12T05:01:14.530+03:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-12T05:01:14.530+03:00","display_at":"2026-08-12T05:01:14.530+03:00","deliver_notifications":true,"tweet_id":null,"id":"2syd5bbjb6lg","incident_id":"fr6wvgj6w39c","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Change in Verification URL: \n\nIf your integrations have any hardcoded references to or validation against 'magic.veriff.me' or 'magic.us.veriff.me' domain, please update them to accept updated URL to ensure uninterrupted service.\nEU region:\n- Existing URL - https://magic.veriff.me\n- Updated URL - https://eu.veriff.com\n\nUS region:\n- Existing URL - https://magic.us.veriff.me\n- Updated URL - https://us.veriff.com\n\n\nChange in API Base URL: \n\nNew API base URLs will be available and run in parallel with the existing ones. No immediate action is required for API base URL change. The existing API base URLs will continue to work as normal. Any future decommissioning of the existing URLs will be communicated separately, with advance notice.\n\nEU region:\n- Existing URL - https://api.veriff.me\n- Updated URL - https://api-eu.veriff.com\n\nUS region:\n- Existing URL - https://api.us.veriff.me\n- Updated URL - https://api-us.veriff.com","created_at":"2026-07-30T20:48:40.544+03:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-30T20:48:40.544+03:00","display_at":"2026-07-30T20:48:40.544+03:00","deliver_notifications":true,"tweet_id":null,"id":"30sn0jzs74j1","incident_id":"fr6wvgj6w39c","custom_tweet":null,"affected_components":[{"code":"8n558dhqnyvs","name":"Enterprise USA - API","old_status":"operational","new_status":"operational"},{"code":"4938sqj5llr9","name":"Enterprise USA - End User Flow","old_status":"operational","new_status":"operational"},{"code":"nzg98mmprrn1","name":"Enterprise Europe - API","old_status":"operational","new_status":"operational"},{"code":"pj4vtvfz51yv","name":"Enterprise Europe - End User Flow","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"API","created_at":"2019-10-17T16:27:09.749+03:00","updated_at":"2026-08-12T09:00:13.515+03:00","position":1,"description":null,"showcase":true,"start_date":null,"id":"nzg98mmprrn1","page_id":"434dvytbpyf1","group_id":"4xsyhl7j3zg4"},{"status":"operational","name":"API","created_at":"2019-12-04T15:38:03.626+02:00","updated_at":"2026-08-12T09:00:14.248+03:00","position":1,"description":null,"showcase":true,"start_date":null,"id":"8n558dhqnyvs","page_id":"434dvytbpyf1","group_id":"jzc0bgd08c1t"},{"status":"operational","name":"End User Flow","created_at":"2019-12-04T16:26:14.331+02:00","updated_at":"2026-08-12T09:00:15.011+03:00","position":2,"description":null,"showcase":true,"start_date":null,"id":"4938sqj5llr9","page_id":"434dvytbpyf1","group_id":"jzc0bgd08c1t"},{"status":"operational","name":"End User Flow","created_at":"2019-12-04T16:26:33.744+02:00","updated_at":"2026-08-12T09:00:16.337+03:00","position":2,"description":null,"showcase":true,"start_date":null,"id":"pj4vtvfz51yv","page_id":"434dvytbpyf1","group_id":"4xsyhl7j3zg4"}]},{"name":"Upcoming database migration notice","status":"completed","created_at":"2026-08-04T14:32:28.803+03:00","updated_at":"2026-08-10T11:30:07.432+03:00","monitoring_at":null,"resolved_at":"2026-08-10T11:30:07.403+03:00","impact":"maintenance","shortlink":"https://stspg.io/dspc2nvtpfzq","scheduled_for":"2026-08-10T09:00:00.000+03:00","scheduled_until":"2026-08-10T11:30:00.000+03:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-08-10T08:00:16.074+03:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-08-04T14:32:28.766+03:00","reminder_intervals":null,"id":"gw9gwfdpvhf5","page_id":"434dvytbpyf1","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-08-10T11:30:07.403+03:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-10T11:30:07.403+03:00","display_at":"2026-08-10T11:30:07.403+03:00","deliver_notifications":true,"tweet_id":null,"id":"08yyzrsgsz8w","incident_id":"gw9gwfdpvhf5","custom_tweet":null,"affected_components":[{"code":"5cd3m9r7j5xz","name":"Enterprise USA - Verification Decisions","old_status":"under_maintenance","new_status":"operational"},{"code":"4x6xmxkzk6fn","name":"Enterprise USA - Webhooks","old_status":"under_maintenance","new_status":"operational"},{"code":"s5cj8x04vm58","name":"Enterprise Europe - Verification Decisions","old_status":"under_maintenance","new_status":"operational"},{"code":"r2cz5s62bbxv","name":"Enterprise Europe - Webhooks","old_status":"under_maintenance","new_status":"operational"},{"code":"z10dkwfd0jx8","name":"SaaS - Verification Decisions","old_status":"under_maintenance","new_status":"operational"},{"code":"854jbc33fjwj","name":"SaaS - Webhooks","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-08-10T09:00:12.247+03:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-10T09:00:12.247+03:00","display_at":"2026-08-10T09:00:12.247+03:00","deliver_notifications":true,"tweet_id":null,"id":"btbp4tkh7mdm","incident_id":"gw9gwfdpvhf5","custom_tweet":null,"affected_components":[{"code":"5cd3m9r7j5xz","name":"Enterprise USA - Verification Decisions","old_status":"operational","new_status":"under_maintenance"},{"code":"4x6xmxkzk6fn","name":"Enterprise USA - Webhooks","old_status":"operational","new_status":"under_maintenance"},{"code":"s5cj8x04vm58","name":"Enterprise Europe - Verification Decisions","old_status":"operational","new_status":"under_maintenance"},{"code":"r2cz5s62bbxv","name":"Enterprise Europe - Webhooks","old_status":"operational","new_status":"under_maintenance"},{"code":"z10dkwfd0jx8","name":"SaaS - Verification Decisions","old_status":"operational","new_status":"under_maintenance"},{"code":"854jbc33fjwj","name":"SaaS - 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Verification Decisions","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"A fix has been implemented and we are monitoring the results.","created_at":"2026-08-06T22:24:41.910+03:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-06T22:24:41.910+03:00","display_at":"2026-08-06T22:24:41.910+03:00","deliver_notifications":true,"tweet_id":null,"id":"45vjtcz9tyxh","incident_id":"kq34fvb5jvwf","custom_tweet":null,"affected_components":[{"code":"5cd3m9r7j5xz","name":"Enterprise USA - Verification Decisions","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"identified","body":"We have identified an issue affecting one of our third-party providers and are working closely with them to resolve it as quickly as possible.\n\nBecause the issue is intermittent, some sessions may experience higher-than-normal decision latency, while others may not be affected.\n\nWe will continue to provide updates as more information becomes available.","created_at":"2026-08-06T21:09:59.651+03:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-06T21:09:59.651+03:00","display_at":"2026-08-06T21:09:59.651+03:00","deliver_notifications":true,"tweet_id":null,"id":"5bdjp3s3cg20","incident_id":"kq34fvb5jvwf","custom_tweet":null,"affected_components":[{"code":"5cd3m9r7j5xz","name":"Enterprise USA - 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Our team is investigating to determine if everything is working as expected.\n\nWe will provide an update on our findings as soon as possible.","created_at":"2026-08-06T21:00:42.553+03:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-06T21:00:42.553+03:00","display_at":"2026-08-06T21:00:42.553+03:00","deliver_notifications":true,"tweet_id":null,"id":"kmy7xbb228z2","incident_id":"kq34fvb5jvwf","custom_tweet":null,"affected_components":[{"code":"5cd3m9r7j5xz","name":"Enterprise USA - Verification Decisions","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Verification Decisions","created_at":"2020-05-14T12:15:11.298+03:00","updated_at":"2026-09-07T12:30:07.330+03:00","position":3,"description":null,"showcase":true,"start_date":null,"id":"5cd3m9r7j5xz","page_id":"434dvytbpyf1","group_id":"jzc0bgd08c1t"}]},{"name":"Session URL Update","status":"completed","created_at":"2026-06-19T16:46:47.829+03:00","updated_at":"2026-07-30T16:24:37.017+03:00","monitoring_at":null,"resolved_at":"2026-07-30T16:22:41.034+03:00","impact":"maintenance","shortlink":"https://stspg.io/48cz5hg8gy7s","scheduled_for":"2026-06-30T09:00:00.000+03:00","scheduled_until":"2026-06-30T11:00:00.000+03:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-06-30T08:00:09.703+03:00","impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-06-19T16:46:47.901+03:00","reminder_intervals":null,"id":"361d5vj7kcbt","page_id":"434dvytbpyf1","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-07-30T16:22:41.034+03:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-30T16:22:41.034+03:00","display_at":"2026-07-30T16:22:41.034+03:00","deliver_notifications":false,"tweet_id":null,"id":"3vvtns5sx70r","incident_id":"361d5vj7kcbt","custom_tweet":null,"affected_components":[{"code":"xbt5bysckny0","name":"SaaS - API","old_status":"operational","new_status":"operational"},{"code":"q5f3z36ywnkm","name":"SaaS - End User Flow","old_status":"operational","new_status":"operational"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-06-30T08:00:09.332+03:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-30T16:24:36.928+03:00","display_at":"2026-06-30T10:30:09.332+03:00","deliver_notifications":true,"tweet_id":null,"id":"x45ylbxmyhwj","incident_id":"361d5vj7kcbt","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"We will be performing scheduled maintenance that changes the domain returned in the 'url' and 'host' fields in the 'verification' object of the /session API response.\n\nThe URL returned will change from https://alchemy.veriff.com to https://saas.veriff.com.\n\nAction required: If your integrations have any hardcoded references to or validation against the alchemy.veriff.com domain, please update them to accept saas.veriff.com to ensure uninterrupted service.","created_at":"2026-06-19T16:46:47.901+03:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-19T16:58:55.610+03:00","display_at":"2026-06-19T16:46:47.901+03:00","deliver_notifications":true,"tweet_id":null,"id":"xq8v2jtz30cw","incident_id":"361d5vj7kcbt","custom_tweet":null,"affected_components":[{"code":"xbt5bysckny0","name":"SaaS - API","old_status":"operational","new_status":"operational"},{"code":"q5f3z36ywnkm","name":"SaaS - End User Flow","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"API","created_at":"2022-09-23T10:44:06.230+03:00","updated_at":"2026-06-01T11:30:07.346+03:00","position":1,"description":null,"showcase":true,"start_date":"2022-09-23T00:00:00.000+03:00","id":"xbt5bysckny0","page_id":"434dvytbpyf1","group_id":"vg8w0pjtvpp5"},{"status":"operational","name":"End User Flow","created_at":"2022-09-23T10:45:30.510+03:00","updated_at":"2026-06-03T10:00:15.366+03:00","position":2,"description":null,"showcase":true,"start_date":"2022-09-23T00:00:00.000+03:00","id":"q5f3z36ywnkm","page_id":"434dvytbpyf1","group_id":"vg8w0pjtvpp5"}]}]
}