All Systems Operational

Enterprise Europe Operational
API Operational
End User Flow Operational
Verification Decisions Operational
Webhooks Operational
Veriff Station Operational
Reporting Operational
KYB Operational
Enterprise USA Operational
API Operational
End User Flow Operational
Verification Decisions Operational
Webhooks Operational
Veriff Station Operational
Reporting Operational
SaaS Operational
API Operational
End User Flow Operational
Verification Decisions Operational
Webhooks Operational
Veriff Station Operational
Reporting Operational
Unidentified Component Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Reporting - Upcoming scheduled maintenance notice Nov 10, 2026 13:00-14:00 EET

Hello!

We wanted to inform you that we have a scheduled maintenance on our Reporting functionality in Station/Hub, that will take approximately an hour.

During this time, the Reporting functionality will be temporarily unavailable. Once it’s done, everything will be working smoothly again.

Sorry for any inconveniences this may cause and please do not hesitate to contact us directly in case of questions.

Posted on Oct 14, 2026 - 10:30 EEST

Legacy hosts decommissioning Dec 9, 2026 10:00-11:00 EET

Hello!


We want to notify you that starting from the 9th of December, we will be decommissioning our legacy hosts for public API and verification sessions. Currently, both the new and legacy hosts are working in parallel, so you can transition as soon as you're ready.

Required changes for verification session host:

- Self-serve: Change host from alchemy.veriff.com to saas.veriff.com
- EU Enterprise: Change host from magic.veriff.me to eu.veriff.com
- US Enterprise: Change host from magic.us.veriff.me to us.veriff.com

Required changes for public API host:

- Self-serve: Change URL from stationapi.veriff.com to api-saas.veriff.com
- EU Enterprise: Change host from api.veriff.me to api-eu.veriff.com
- US Enterprise: Change host from api.us.veriff.me to api-us.veriff.com

Endpoints, payloads and authentication are unchanged, so no other code changes are needed from your end.

As a reminder, to ensure uninterrupted access to our services, it is important that your network firewall configurations permit communication with our server. This involves allowing specific IP addresses and URLs to establish a secure and reliable connection. For more information, visit our developer documentation at: https://devdocs.veriff.com/docs/allowlisted-urls-and-ip-addresses

In case of any questions, do not hesitate to contact us!

Posted on Sep 09, 2026 - 11:37 EEST

Oct 25, 2026

No incidents reported today.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

Resolved - During the period of 07:40AM - 1:23PM (UTC), our address parsing service experienced degraded performance.

The issue was identified and faulty release was rollback by our team before this notification was published. The service is currently operational and address parsing is working as expected.

More information, including the impact, will be available in the incident RCA. Do not hesitate to contact our support team in case of questions!

Oct 23, 17:13 EEST

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.