All Systems Operational

Uptime over the past 90 days. View historical uptime.
Enterprise Europe Operational
API Operational
End User Flow Operational
Verification Decisions Operational
Webhooks Operational
Veriff Station Operational
Reporting Operational
KYB Operational
Enterprise USA Operational
API Operational
End User Flow Operational
Verification Decisions Operational
Webhooks Operational
Veriff Station Operational
Reporting Operational
SaaS Operational
API Operational
End User Flow Operational
Verification Decisions Operational
Webhooks Operational
Veriff Station Operational
Reporting Operational
Unidentified Component Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Legacy hosts decommissioning Dec 9, 2026 10:00-11:00 EET

Hello!


We want to notify you that starting from the 9th of December, we will be decommissioning our legacy hosts for public API and verification sessions. Currently, both the new and legacy hosts are working in parallel, so you can transition as soon as you're ready.

Required changes for verification session host:

- Self-serve: Change host from alchemy.veriff.com to saas.veriff.com
- EU Enterprise: Change host from magic.veriff.me to eu.veriff.com
- US Enterprise: Change host from magic.us.veriff.me to us.veriff.com

Required changes for public API host:

- Self-serve: Change URL from stationapi.veriff.com to api-saas.veriff.com
- EU Enterprise: Change host from api.veriff.me to api-eu.veriff.com
- US Enterprise: Change host from api.us.veriff.me to api-us.veriff.com

Endpoints, payloads and authentication are unchanged, so no other code changes are needed from your end.

As a reminder, to ensure uninterrupted access to our services, it is important that your network firewall configurations permit communication with our server. This involves allowing specific IP addresses and URLs to establish a secure and reliable connection. For more information, visit our developer documentation at: https://devdocs.veriff.com/docs/allowlisted-urls-and-ip-addresses

In case of any questions, do not hesitate to contact us!
Posted on Sep 09, 2026 - 11:37 EEST

Oct 11, 2026

No incidents reported today.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

US API - Scheduled infrastructure maintenance
Completed - The scheduled maintenance has been completed.
Oct 8, 13:00 EEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 11:00 EEST
Scheduled - On Thursday, 8 October 2026, between 08:00 and 10:00 UTC, we will perform scheduled infrastructure maintenance on the US API endpoints api-us.veriff.com and api.us.veriff.me.

We do not expect any downtime or service impact, and no action is needed from you.

We will monitor our services closely during and after the maintenance. If you notice anything unusual during this window, please contact Veriff Support.
Oct 6, 19:30 EEST
EU API - Scheduled infrastructure maintenance
Completed - The scheduled maintenance has been completed.
Oct 8, 11:01 EEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 09:00 EEST
Scheduled - Hello!

On Thursday, 8 October 2026, between 06:00 and 08:00 UTC, we will perform scheduled infrastructure maintenance on the EU API endpoints api-eu.veriff.com and stationapi.veriff.com.

We do not expect any downtime or service impact, and no action is needed from you.

We will monitor our services closely during and after the maintenance. If you notice anything unusual during this window, please contact Veriff Support.
Oct 5, 17:37 EEST

Oct 7, 2026

Our service experienced issues
Resolved - We have identified degraded performance with expired and abandoned session webhooks, as well as an issue viewing these sessions in Station.

Our team has mitigated the root cause of the issue that was contributing to this degradation.
Oct 7, 00:30 EEST

Oct 6, 2026

SaaS API - Scheduled infrastructure maintenance
Completed - The scheduled maintenance has been completed.
Oct 6, 13:00 EEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 12:00 EEST
Scheduled - Hello!

On Tuesday, 6 October 2026, between 09:00 and 10:00 UTC, we will perform scheduled infrastructure maintenance on the SaaS API endpoints api-saas.veriff.com and stationapi.veriff.com.

We do not expect any downtime or service impact, and no action is needed from you.

We will monitor our services closely during and after the maintenance. If you notice anything unusual during this window, please contact Veriff Support.
Oct 5, 16:32 EEST

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

Our service is experiencing issues
Resolved - Following a period of successful monitoring, we have confirmed that the issue is fully resolved.

System metrics have returned to normal and all services are operational.

Thank you for your patience with us.
Oct 1, 13:24 EEST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 1, 11:19 EEST
Identified - The issue has been identified and a fix is being implemented.
Oct 1, 11:19 EEST
Investigating - We are currently investigating potential degraded performance with Verification Decisions.

Our team is working on identifying root cause of the issue that is contributing to delayed decisions and will provide an update shortly.
Oct 1, 11:05 EEST

Sep 30, 2026

No incidents reported.

Sep 29, 2026

Reporting - Upcoming scheduled maintenance notice
Completed - The scheduled maintenance has been completed.
Sep 29, 14:00 EEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 13:00 EEST
Scheduled - Hello!

We wanted to inform you that we have a scheduled maintenance on our Reporting functionality in Station/Hub, that will take approximately an hour.

During this time, the Reporting functionality will be temporarily unavailable. Once it’s done, everything will be working smoothly again.

Sorry for any inconveniences this may cause and please do not hesitate to contact us directly in case of questions.
Nov 10, 13:00 EET

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage