All Systems Operational

Enterprise Europe Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
End User Flow Operational
90 days ago
100.0 % uptime
Today
Verification Decisions Operational
90 days ago
99.95 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Veriff Station Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
KYB Operational
90 days ago
100.0 % uptime
Today
Enterprise USA Operational
90 days ago
99.98 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
End User Flow Operational
90 days ago
100.0 % uptime
Today
Verification Decisions Operational
90 days ago
99.93 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Veriff Station Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
SaaS Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
End User Flow Operational
90 days ago
100.0 % uptime
Today
Verification Decisions Operational
90 days ago
99.95 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Veriff Station Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Unidentified Component Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Upcoming US database migration notice Sep 7, 2026 10:30-12:30 EEST

Hello!

Wanted to notify you that as part of our engineering efforts to improve reliability and maintainability of our core services, we have an upcoming US database migration, that will last for approximately 2 hours.

We have already carried out similar migration for our EU Enterprise and Self-serve customers, and currently no interruptions or downtime is expected during this period. However our teams will be closely monitoring the migration process.

In case of questions, do not hesitate to contact us directly!

Posted on Sep 04, 2026 - 12:05 EEST

Sep 5, 2026

No incidents reported today.

Sep 4, 2026

Resolved - This incident has been resolved.
Sep 4, 09:20 EEST
Update - We are continuing to monitor for any further issues.
Sep 4, 02:02 EEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 4, 01:36 EEST
Update - An issue has been identified with one of our third party providers causing an increase in auto verification decision times in our US regions.
Sep 4, 01:34 EEST
Identified - The issue has been identified and a fix is being implemented.
Sep 4, 01:30 EEST
Investigating - We are currently investigating potential degraded performance with Verification Decisions.

Our team is working on identifying root cause of the issue that is contributing to delayed decisions and will provide an update shortly.

Sep 4, 01:18 EEST

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

Resolved - This incident has been resolved.
Sep 1, 01:08 EEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 1, 00:55 EEST
Update - We are investigating degraded performance affecting Verification Decisions for a small subset of verifications in the US region.

Our team has identified the contributing issue and redirected new traffic to a healthy environment. A limited number of in-progress verifications in the US region may experience delayed decisions. We will provide an update shortly.

Sep 1, 00:18 EEST
Identified - We are currently investigating potential degraded performance with Verification Decisions.

Our team is working on identifying root cause of the issue that is contributing to delayed decisions and will provide an update shortly.

Aug 31, 23:46 EEST

Aug 31, 2026

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

Resolved - Between approximately 16:18 and 16:40 UTC on 26 Aug 2026, a subset of end users may have encountered intermittent errors or slowness while completing the verification flow. Our team identified the issue and applied a fix, after which the service recovered. The verification flow is now operating normally. We are continuing to monitor and will investigate to prevent recurrence.
Aug 26, 19:46 EEST

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.