Veriff

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Enterprise Europe Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
End User Flow Operational
90 days ago
100.0 % uptime
Today
Verification Decisions Operational
90 days ago
99.95 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Veriff Station Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
KYB Operational
90 days ago
100.0 % uptime
Today
Enterprise USA Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
End User Flow Operational
90 days ago
100.0 % uptime
Today
Verification Decisions Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Veriff Station Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
SaaS Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
End User Flow Operational
90 days ago
100.0 % uptime
Today
Verification Decisions Operational
90 days ago
99.95 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Veriff Station Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Unidentified Component Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

EU - Upcoming scheduled maintenance notice Jun 25, 2026 09:00-12:00 EEST

Hello! We wanted to inform you that we have upcoming scheduled maintenance on our infrastructure, affecting one the clusters that serves our EU traffic.

During this time, no disruptions are expected, as live traffic will be offloaded from the maintained cluster, but we still want to keep you informed in case of any unexpected disturbances.

We appreciate your understanding and please do not hesitate to contact us for any additional questions!
Posted on Jun 19, 2026 - 13:04 EEST

EU - Upcoming scheduled maintenance notice Jun 26, 2026 09:00-12:00 EEST

Hello! We wanted to inform you that we have upcoming scheduled maintenance on our infrastructure, affecting one the clusters that serves our EU traffic.

During this time, no disruptions are expected, as live traffic will be offloaded from the maintained cluster, but we still want to keep you informed in case of any unexpected disturbances.

We appreciate your understanding and please do not hesitate to contact us for any additional questions!
Posted on Jun 19, 2026 - 13:05 EEST

Session URL Update Jun 30, 2026 09:00-11:00 EEST

We will be performing scheduled maintenance that changes the domain returned in the 'url' and 'host' fields in the 'verification' object of the /session API response.

The URL returned will change from https://alchemy.veriff.com to https://saas.veriff.com.

Action required: If your integrations have any hardcoded references to or validation against the alchemy.veriff.com domain, please update them to accept saas.veriff.com to ensure uninterrupted service.
Posted on Jun 19, 2026 - 16:46 EEST
Jun 20, 2026

No incidents reported today.

Jun 19, 2026

No incidents reported.

Jun 18, 2026
Our service is experiencing issues
Resolved - Following a period of successful monitoring, we have confirmed that the issue is fully resolved.

System metrics have returned to normal and all services are operational.

Thank you for your patience with us.
Jun 18, 21:59 EEST
Monitoring - We identified an issue affecting the search service in Veriff Station that caused some search requests to fail and return errors.

The issue has been resolved, and a fix has been deployed. We are actively monitoring the service to ensure continued stability and performance.
Jun 18, 18:56 EEST
Identified - The issue has been identified and a fix is being implemented.
Jun 18, 18:03 EEST
Investigating - Thank you for your patience. We have identified the components with the issue.

Our team is actively investigating the root cause, and we will share a status update shortly.
Jun 18, 17:39 EEST
Jun 17, 2026
Our service is experiencing issues
Resolved - This incident has been resolved.
Jun 17, 19:15 EEST
Monitoring - We have identified an issue affecting one of our services, resulting in longer-than-expected decision times for verifications.

A fix has already been deployed; however, some related effects are still being mitigated as the changes continue to propagate through the system.

Our team is actively monitoring the situation and will provide further updates as they become available.
Jun 17, 18:26 EEST
Jun 16, 2026

No incidents reported.

Jun 15, 2026
Upcoming scheduled maintenance notice
Completed - The scheduled maintenance has been completed.
Jun 15, 13:00 EEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 09:00 EEST
Scheduled - We wanted to inform you that we have upcoming scheduled maintenance on our infrastructure for the given time period.

During this time, there may be brief intermittent connectivity issues, which could affect the processing of verification sessions. Our team will ensure that disruptions are brought to a minimum during the maintenance period, and services are expected to recover automatically within seconds.

We bring our apologies for any inconveniences this may cause and please do not hesitate to contact us for any additional questions!
Jun 9, 20:31 EEST
Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026
Our service is experiencing issues
Resolved - This incident has been resolved.
Jun 12, 13:19 EEST
Update - The fix has been successfully deployed.

While services are returning to operational level, our team is actively monitoring system performance and alerts for the next few hours to ensure total stability.

We appreciate your patience while we verify the resolution.
Jun 12, 08:45 EEST
Monitoring - The issue has been traced back to an upstream infrastructure outage affecting our platform.
We are working closely with the provider to monitor the resolution and restore full functionality.
Jun 12, 06:11 EEST
Identified - The issue has been identified.
Jun 12, 05:43 EEST
Update - We are continuing to investigate this issue.
Jun 12, 05:25 EEST
Investigating - We are currently investigating potential degraded performance with Verification Decisions.

Our team is working on identifying root cause of the issue that is contributing to delayed decisions and will provide an update shortly.
Jun 12, 05:06 EEST
Jun 11, 2026
Retrospective Update
Resolved - Between 2026-06-11 11:10 and 2026-06-11 14:50, Auto Decision Time experienced degraded performance.

The issue was identified and resolved by our team before this notification was published. System metrics have returned to normal and all services are operational.
Jun 11, 20:38 EEST
Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026
Retrospective Update
Resolved - Between 2026-06-08 16:15 and 2026-06-08 17:00 UTC, our API and Webhook services experienced degraded performance.

The issue was identified and resolved by our team before this notification was published. System metrics have returned to normal and all services are operational.
Jun 8, 20:23 EEST
Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

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