All Systems Operational

Uptime over the past 90 days. View historical uptime.
Enterprise Europe Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
End User Flow Operational
90 days ago
100.0 % uptime
Today
Verification Decisions Operational
90 days ago
99.95 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Veriff Station Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
KYB Operational
90 days ago
100.0 % uptime
Today
Enterprise USA Operational
90 days ago
99.98 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
End User Flow Operational
90 days ago
100.0 % uptime
Today
Verification Decisions Operational
90 days ago
99.93 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Veriff Station Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
SaaS Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
End User Flow Operational
90 days ago
100.0 % uptime
Today
Verification Decisions Operational
90 days ago
99.95 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Veriff Station Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Unidentified Component Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Change in API and Verification URL Aug 12, 2026 06:00-09:00 EEST

Change in Verification URL:

If your integrations have any hardcoded references to or validation against 'magic.veriff.me' or 'magic.us.veriff.me' domain, please update them to accept updated URL to ensure uninterrupted service.
EU region:
- Existing URL - https://magic.veriff.me
- Updated URL - https://eu.veriff.com

US region:
- Existing URL - https://magic.us.veriff.me
- Updated URL - https://us.veriff.com


Change in API Base URL:

New API base URLs will be available and run in parallel with the existing ones. No immediate action is required for API base URL change. The existing API base URLs will continue to work as normal. Any future decommissioning of the existing URLs will be communicated separately, with advance notice.

EU region:
- Existing URL - https://api.veriff.me
- Updated URL - https://api-eu.veriff.com

US region:
- Existing URL - https://api.us.veriff.me
- Updated URL - https://api-us.veriff.com
Posted on Jul 30, 2026 - 20:48 EEST

Aug 1, 2026

No incidents reported today.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

Session URL Update
Completed - The scheduled maintenance has been completed.
Jul 30, 16:22 EEST
Scheduled - We will be performing scheduled maintenance that changes the domain returned in the 'url' and 'host' fields in the 'verification' object of the /session API response.

The URL returned will change from https://alchemy.veriff.com to https://saas.veriff.com.

Action required: If your integrations have any hardcoded references to or validation against the alchemy.veriff.com domain, please update them to accept saas.veriff.com to ensure uninterrupted service.
Jun 19, 16:46 EEST

Jul 29, 2026

No incidents reported.

Jul 28, 2026

Our service is experiencing issues
Resolved - We have rolled back a failing component deployment that was causing elevated decision times. Following a monitoring period, all systems have returned to normal operation.

We apologize for any inconvenience this may have caused.
Jul 28, 17:38 EEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 28, 17:27 EEST
Identified - The issue has been identified and a fix is being implemented.
Jul 28, 17:25 EEST
Update - We are continuing to investigate this issue.
Jul 28, 17:25 EEST
Investigating - We are actively monitoring an issue that is causing some automated sessions to experience higher decision times than usual.

This issue is not affecting all sessions, so you may or may not be impacted.

Our team is currently investigating the root cause. We will provide another update as soon as we identify the affected component and have more information to share.
Jul 28, 17:00 EEST

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

Our service is experiencing issues
Resolved - Following a period of successful monitoring, we have confirmed that the issue is fully resolved.

System metrics have returned to normal and all services are operational.

Thank you for your patience with us.
Jul 25, 14:59 EEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 24, 23:34 EEST
Identified - We have identified an issue affecting one of our third-party providers and are working closely with them to resolve it as quickly as possible.

Because the issue is intermittent, some sessions may experience higher-than-normal decision latency, while others may not be affected.

We will continue to provide updates as more information becomes available.
Jul 24, 19:46 EEST
Investigating - We are currently investigating potential degraded performance with Verification Decisions.

Our team is working on identifying root cause of the issue that is contributing to delayed decisions and will provide an update shortly.
Jul 24, 15:15 EEST

Jul 24, 2026

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

Retrospective Update: Watchlist Screening Results
Resolved - Between 2026-07-20 14:50 UTC and 2026-07-20 16:30 UTC, an incident at a third-party provider caused degraded performance for the delivery of Watchlist Screening (PEP and Sanctions) webhooks.

During this period, Watchlist Screening results could not be generated, and the corresponding webhook notifications were not delivered for a small subset of affected sessions.

This incident was isolated exclusively to the third-party provider; Veriff's core identity verification and decision-making capabilities were not impacted. The third-party service has since returned to normal operation and Watchlist Screening webhook delivery has resumed.

Affected sessions can be reprocessed for the Watchlist Screening (PEP & Sanctions) check,
after which results will be available via webhook, the Public API, and Veriff Hub/ Station.
Jul 21, 14:37 EEST

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

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