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API Operational
End User Flow Operational
Verification Decisions Operational
Webhooks Operational
Veriff Station Operational
Reporting Operational
KYB Operational
Enterprise USA Operational
API Operational
End User Flow Operational
Verification Decisions Operational
Webhooks Operational
Veriff Station Operational
Reporting Operational
SaaS Operational
API Operational
End User Flow Operational
Verification Decisions Operational
Webhooks Operational
Veriff Station Operational
Reporting Operational
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Scheduled Maintenance

Legacy hosts decommissioning Dec 9, 2026 10:00-11:00 EET

Hello!


We want to notify you that starting from the 9th of December, we will be decommissioning our legacy hosts for public API and verification sessions. Currently, both the new and legacy hosts are working in parallel, so you can transition as soon as you're ready.

Required changes for verification session host:

- Self-serve: Change host from alchemy.veriff.com to saas.veriff.com
- EU Enterprise: Change host from magic.veriff.me to eu.veriff.com
- US Enterprise: Change host from magic.us.veriff.me to us.veriff.com

Required changes for public API host:

- Self-serve: Change URL from stationapi.veriff.com to api-saas.veriff.com
- EU Enterprise: Change host from api.veriff.me to api-eu.veriff.com
- US Enterprise: Change host from api.us.veriff.me to api-us.veriff.com

Endpoints, payloads and authentication are unchanged, so no other code changes are needed from your end.

As a reminder, to ensure uninterrupted access to our services, it is important that your network firewall configurations permit communication with our server. This involves allowing specific IP addresses and URLs to establish a secure and reliable connection. For more information, visit our developer documentation at: https://devdocs.veriff.com/docs/allowlisted-urls-and-ip-addresses

In case of any questions, do not hesitate to contact us!

Posted on Sep 09, 2026 - 11:37 EEST

Sep 19, 2026

No incidents reported today.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

Completed - The scheduled maintenance has been completed.
Sep 7, 12:30 EEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 10:30 EEST
Scheduled - Hello!

Wanted to notify you that as part of our engineering efforts to improve reliability and maintainability of our core services, we have an upcoming US database migration, that will last for approximately 2 hours.

We have already carried out similar migration for our EU Enterprise and Self-serve customers, and currently no interruptions or downtime is expected during this period. However our teams will be closely monitoring the migration process.

In case of questions, do not hesitate to contact us directly!

Sep 4, 12:05 EEST

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.