Resolved -
Following a period of successful monitoring, we have confirmed that the issue is fully resolved.
System metrics have returned to normal and all services are operational.
Thank you for your patience with us.
Jun 18, 21:59 EEST
Monitoring -
We identified an issue affecting the search service in Veriff Station that caused some search requests to fail and return errors.
The issue has been resolved, and a fix has been deployed. We are actively monitoring the service to ensure continued stability and performance.
Jun 18, 18:56 EEST
Identified -
The issue has been identified and a fix is being implemented.
Jun 18, 18:03 EEST
Investigating -
Thank you for your patience. We have identified the components with the issue.
Our team is actively investigating the root cause, and we will share a status update shortly.
Jun 18, 17:39 EEST