Veriff

All Systems Operational

Enterprise Europe Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
End User Flow Operational
90 days ago
100.0 % uptime
Today
Verification Decisions Operational
90 days ago
99.95 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Veriff Station Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
KYB Operational
90 days ago
100.0 % uptime
Today
Enterprise USA Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
End User Flow Operational
90 days ago
100.0 % uptime
Today
Verification Decisions Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Veriff Station Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
SaaS Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
End User Flow Operational
90 days ago
100.0 % uptime
Today
Verification Decisions Operational
90 days ago
99.95 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Veriff Station Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Unidentified Component Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Session URL Update Jun 30, 2026 09:00-11:00 EEST

We will be performing scheduled maintenance that changes the domain returned in the 'url' and 'host' fields in the 'verification' object of the /session API response.

The URL returned will change from https://alchemy.veriff.com to https://saas.veriff.com.

Action required: If your integrations have any hardcoded references to or validation against the alchemy.veriff.com domain, please update them to accept saas.veriff.com to ensure uninterrupted service.

Posted on Jun 19, 2026 - 16:46 EEST
Jun 27, 2026

No incidents reported today.

Jun 26, 2026
Completed - The scheduled maintenance has been completed.
Jun 26, 12:00 EEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 09:00 EEST
Scheduled - Hello! We wanted to inform you that we have upcoming scheduled maintenance on our infrastructure, affecting one the clusters that serves our EU traffic.

During this time, no disruptions are expected, as live traffic will be offloaded from the maintained cluster, but we still want to keep you informed in case of any unexpected disturbances.

We appreciate your understanding and please do not hesitate to contact us for any additional questions!

Jun 19, 13:05 EEST
Jun 25, 2026
Completed - The scheduled maintenance has been completed.
Jun 25, 12:00 EEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 09:00 EEST
Scheduled - Hello! We wanted to inform you that we have upcoming scheduled maintenance on our infrastructure, affecting one the clusters that serves our EU traffic.

During this time, no disruptions are expected, as live traffic will be offloaded from the maintained cluster, but we still want to keep you informed in case of any unexpected disturbances.

We appreciate your understanding and please do not hesitate to contact us for any additional questions!

Jun 19, 13:04 EEST
Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026
Resolved - Following a period of successful monitoring, we have confirmed that the issue is fully resolved.

System metrics have returned to normal and all services are operational.

Thank you for your patience with us.

Jun 18, 21:59 EEST
Monitoring - We identified an issue affecting the search service in Veriff Station that caused some search requests to fail and return errors.

The issue has been resolved, and a fix has been deployed. We are actively monitoring the service to ensure continued stability and performance.

Jun 18, 18:56 EEST
Identified - The issue has been identified and a fix is being implemented.
Jun 18, 18:03 EEST
Investigating - Thank you for your patience. We have identified the components with the issue.

Our team is actively investigating the root cause, and we will share a status update shortly.

Jun 18, 17:39 EEST
Jun 17, 2026
Resolved - This incident has been resolved.
Jun 17, 19:15 EEST
Monitoring - We have identified an issue affecting one of our services, resulting in longer-than-expected decision times for verifications.

A fix has already been deployed; however, some related effects are still being mitigated as the changes continue to propagate through the system.

Our team is actively monitoring the situation and will provide further updates as they become available.

Jun 17, 18:26 EEST
Jun 16, 2026

No incidents reported.

Jun 15, 2026
Completed - The scheduled maintenance has been completed.
Jun 15, 13:00 EEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 09:00 EEST
Scheduled - We wanted to inform you that we have upcoming scheduled maintenance on our infrastructure for the given time period.

During this time, there may be brief intermittent connectivity issues, which could affect the processing of verification sessions. Our team will ensure that disruptions are brought to a minimum during the maintenance period, and services are expected to recover automatically within seconds.

We bring our apologies for any inconveniences this may cause and please do not hesitate to contact us for any additional questions!

Jun 9, 20:31 EEST
Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.