Resolved -
Phew, it’s all good now! Everything is working smoothly once again. If anything still seems not working properly, please clear your browser cache and cookies for the Veriff page and try again. For anything else, please contact us.
Sorry for the inconvenience!
May 17, 01:37 EEST
Monitoring -
Ta-da! The fix is out! We’ve deployed a fix, but to be safe we’re keeping an eye on everything.
May 17, 01:22 EEST
Identified -
We’ve discovered the cause of the problem - now we’re working hard to get the fix deployed to live as soon as possible! Sorry for the inconvenience!
May 17, 01:16 EEST
Investigating -
Hmm. Something seems to be up with our decision engine
We are checking it out and will update you shortly.
Sorry for the inconvenience!
May 17, 01:04 EEST